Service you deserve. People you trust.


choosing an agent

Choosing an Agent

There are many estate agents on the market providing good services to their clients. But unfortunately, there are also many estate agents on the market who only work for their commission rather than providing good services.

When letting, unlike selling, you trust completely on a stranger to look after your property. We firmly believe that clients who are willing to spend a bit more money on a trustworthy company like ours will get a much better service. Concentrate on giving your property to an agent you feel totally comfortable with and on who understands your needs, rather than giving it to several agents who are fighting to secure their commission.

Always choose an agent who is a member of Property Ombudsman or Redress Scheme.

why choose us

Why Choose Us

Though our business was established 5 years ago, you can rest assured knowing that all of our employees have much more experience behind them. We are professionally trained and utilise our 10 years’ industry experience to deliver a first-rate service at all times. What’s more, we also have a great understanding of the local area and we will always achieve the highest rent possible for you.

As a family-run business, we work tirelessly to provide excellent customer service. Most of our business is generated through referrals and repeat customers. Our honesty, integrity, and professionalism has allowed us to develop an unrivalled reputation. We are a member of Property Ombudsman and our clients’ money is protected.

At Dwelling Estates Ltd, we specialise in residential letting and property management. Tenants are independently referenced by a third-party company. We hold all our clients’ money in a special account separate from our company running accounts, meaning that everything is safe and secure. Rents are forwarded to you within one business day of us receiving cleared funds, unless you sign up for our Rent Guarantee Scheme where your rent is paid on the same day each month. This means that no matter whether we have received rent or not or whether your property is let or empty, you’ll receive your money. We provide Rent Guarantee and Legal Protection – simply get in touch to acquire more information.

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Safety Legislation

Here at Dwelling Estates Ltd, we strictly follow all safety legislations and we advise all our clients to arrange Gas Safety™ checks, Electricity Safety Certificate, and EPC (Energy performance certificate) before advertising your property. We can arrange this for you at a very competitive price.



Deposit is held against damages, rent arears, and any breach of the tenancy agreement. All tenants’ deposits held on Assured Shorthold tenancies commencing from 6th April 2007 must be protected by one of three schemes. Other forms of tenancies including company lets are exempt. There are two insured schemes where either the agent or the landlord holds a deposit for a small fee and a custodial scheme where the scheme holds the deposit and it’s free.

The Tenancy Deposit
Scheme: PO Box 1255, Hemel Hempstead, Herts HP1 9GN.
T: 0845 226 7837 F: 01442 295193 E: deposits@tds.gb.com W: www.tds.gb.com

The Deposit Protection
Service: The Pavilions, Bridgewater Road, Bristol, BS99 6AA
T: 08444 727000 F: 0870 7036206 E: enquiries@depositprotection.com W: www.depositprotection.com

My Deposits: 3rd Floor, Kingmaker House, Station Road,
New Barnet, Herts, EN5 1NZ.
T: 0844 980 0290 F: 08456 343403 E: info@mydeposits.co.uk W:


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choosing an agent


A property Inventory is the catalogue of a rental property and all its contents. The Schedule of Condition is a record of the condition of all these items. Usually the property inventory and schedule of condition are combined into a single report and
usually carried out before tenants move in and before tenants move out. This
report details all the contents provided with the tenancy and the condition of
the these items. Once signed by the tenant and the landlord, it forms part of
the legally binding contract set out in the tenancy agreement.

Under the tenancy deposit scheme, tenants must agree to any deductions made from the deposit. In the event of a dispute that cannot be resolved the matter will be reffered to a free but binding dispute resolution service (or you can choose to go to court).
In any event you have to provide documentary evidence to prove the loss or
damage you are claiming was caused by the tenant.

Whilst it is not a legal requirement to get the check in and check out inventory, if you cannot produce a detailed inventory, signed by the tenant at the start of the tenancy,
together with signed and equally meticulous “Check In” and “Check Out”
inventory, dispute resolution department of any scheme or a Court of Law, will
certainly award the dispute sum to the tenant.

choosing an agent


There are two types of

license, HMO license and Selective Property License. 

HMO license is required for a property which has 3 or more storeys from ground or higher, including basement and loft conversions or bedsits that SHARE amenities such as bathroom, kitchen, toilet and are occupied by 5 or more people comprising 2 or more households. For Further information please contact your local council directly
to establish you require HMO or not, failure to comply with licensing can
result in a fine up to £20,000.

Some local councils like Newham, Barking & Dagenham and Waltham Forest has introduced license for all rented properties known as Selective Property License. All

rented properties must have a selective property license which you can apply
from your local council. We can also help you apply for the license for a fee
of £150.00. Fee for the license is £500.00 and normally valid for 5 years, if
you own the property for long time and it was rented since you bought the
property, council will issue you a one year license for the same fee. If you
don’t get license, you could get fine up to £10,000.00 for each un-licensed


We only use approved sub-contractors with full public liability insurance in place.

Smoke Detectors

Installing one smoke detector on each floor is a mandatory
requirement from 1st October 2015.

Services and Fees

Introduction Only

·  Advertising Your Property
· Accompanied Tenants on Viewings
· Erect to Let board
· Collect All Required Paperwork and Holding Deposit
· Carry Out Reference Checks (By a Third Party Company)
· Carry Out Basic Credit Checks
· Collecting First Months’ Rent and Deposit
· Drafting and Signing of Tenancy Agreement
· Registering Deposit (If Required)

Fees for this service is 2 weeks of the monthly rent deducted.

Rent Collection

As per introduction only, plus the following:

· We Collect Rent from the Tenant and Transfer to Landlord’s Account

Fees for this service is 2 weeks of the monthly rent for finding tenant and 6% of the monthly rent.

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Additional Services

We also have a wide range of additional services available if requested. Please note that all fees are taken in advance.

Tenancy Agreement - £125

Blank Tenant Agreement - £75

Basic Credit Check - £50 per applicant

Full Credit Check (Includes Employer Reference and Previous Landlord Reference, if Declared by tenant) - £75 per Applicant

Rent Guarantee and Legal Protection from a0 Third-Party Company (e.g., Homelet) - £200 with One-Month Excess (Includes Basic Credit Check)

Rent Guarantee and Legal Protection from third party company (e.g. Homelet - £250.00 without excess (includes full credit check)

Property Inspection/Survey Letter - £100 (Property Visit Required)

Check-In Inventory – from £75 - £200 (Depending On the Property Size)

Check-Out Inventory – from £75 - £200 (Depending On the Property Size)

Please contact us with any questions or comments using the information below. We look forward to hearing from you.
Thank you!