Service you deserve. People you trust.


choosing an agent

Choosing an Agent

There are many estate agents on the market providing good services to their clients. But unfortunately, there are also many estate agents on the market who only work for their commission rather than providing good services.

When letting, unlike selling, you trust completely on a stranger to look after your property. We firmly believe that clients who are willing to spend a bit more money on a trustworthy company like ours will get a much better service. Concentrate on giving your property to an agent you feel totally comfortable with and on who understands your needs, rather than giving it to several agents who are fighting to secure their commission.

Always choose an agent who is a member of Property Ombudsman or Redress Scheme.

why choose us

Why Choose Us

Though our business was established 5 years ago, you can rest assured knowing that all of our employees have much more experience behind them. We are professionally trained and utilise our 10 years’ industry experience to deliver a first-rate service at all times. What’s more, we also have a great understanding of the local area and we will always achieve the highest rent possible for you.

As a family-run business, we work tirelessly to provide excellent customer service. Most of our business is generated through referrals and repeat customers. Our honesty, integrity, and professionalism has allowed us to develop an unrivalled reputation. We are a member of Property Ombudsman and our clients’ money is protected.

At Dwelling Estates Ltd, we specialise in residential letting and property management. Tenants are independently referenced by a third-party company. We hold all our clients’ money in a special account separate from our company running accounts, meaning that everything is safe and secure. Rents are forwarded to you within one business day of us receiving cleared funds, unless you sign up for our Rent Guarantee Scheme where your rent is paid on the same day each month. This means that no matter whether we have received rent or not or whether your property is let or empty, you’ll receive your money. We provide Rent Guarantee and Legal Protection – simply get in touch to acquire more information.

  • House and flats
  • Windows
  • Stylish flat
  • House

Safety Legislation

Here at Dwelling Estates Ltd, we strictly follow all safety legislations and we advise all our clients to arrange Gas Safety™ checks, Electricity Safety Certificate, and EPC (Energy performance certificate) before advertising your property. We can arrange this for you at a very competitive price.



Deposit is held against damages, rent arears, and any breach of the tenancy agreement. All tenants’ deposits held on Assured Shorthold tenancies commencing from 6th April 2007 must be protected by one of three schemes. Other forms of tenancies including company lets are exempt. There are two insured schemes where either the agent or the landlord holds a deposit for a small fee and a custodial scheme where the scheme holds the deposit and it’s free.

The Tenancy Deposit
Scheme: PO Box 1255, Hemel Hempstead, Herts HP1 9GN.
T: 0845 226 7837 F: 01442 295193 E: deposits@tds.gb.com W: www.tds.gb.com

The Deposit Protection
Service: The Pavilions, Bridgewater Road, Bristol, BS99 6AA
T: 08444 727000 F: 0870 7036206 E: enquiries@depositprotection.com W: www.depositprotection.com

My Deposits: 3rd Floor, Kingmaker House, Station Road,
New Barnet, Herts, EN5 1NZ.
T: 0844 980 0290 F: 08456 343403 E: info@mydeposits.co.uk W:


contact us
choosing an agent


A property Inventory is the catalogue of a rental property and all its contents. The Schedule of Condition is a record of the condition of all these items. Usually the property inventory and schedule of condition are combined into a single report and
usually carried out before tenants move in and before tenants move out. This
report details all the contents provided with the tenancy and the condition of
the these items. Once signed by the tenant and the landlord, it forms part of
the legally binding contract set out in the tenancy agreement.

Under the tenancy deposit scheme, tenants must agree to any deductions made from the deposit. In the event of a dispute that cannot be resolved the matter will be reffered to a free but binding dispute resolution service (or you can choose to go to court).
In any event you have to provide documentary evidence to prove the loss or
damage you are claiming was caused by the tenant.

Whilst it is not a legal requirement to get the check in and check out inventory, if you cannot produce a detailed inventory, signed by the tenant at the start of the tenancy,
together with signed and equally meticulous “Check In” and “Check Out”
inventory, dispute resolution department of any scheme or a Court of Law, will
certainly award the dispute sum to the tenant.

choosing an agent


There are two types of

license, HMO license and Selective Property License. 

HMO license is required for a property which has 3 or more storeys from ground or higher, including basement and loft conversions or bedsits that SHARE amenities such as bathroom, kitchen, toilet and are occupied by 5 or more people comprising 2 or more households. For Further information please contact your local council directly
to establish you require HMO or not, failure to comply with licensing can
result in a fine up to £20,000.

Some local councils like Newham, Barking & Dagenham and Waltham Forest has introduced license for all rented properties known as Selective Property License. All

rented properties must have a selective property license which you can apply
from your local council. We can also help you apply for the license for a fee
of £150.00. Fee for the license is range from £500.00 to £950.00 depending on the council and normally valid for 5 years starting from the date it came into force, if
you own the property for long time and it was rented since you bought the
property, council will issue you a one year license for the same fee. If you
don’t get license, you could get fine up to £30,000.00 for each un-licensed


We only use approved sub-contractors with full public liability insurance in place.

Smoke Detectors

Installing one smoke detector on each floor is a mandatory
requirement from 1st October 2015.

Services and Fees

Introduction Only

·  Advertising Your Property
· Accompanied Tenants on Viewings
· Erect to Let board
· Collect All Required Paperwork and Holding Deposit
· Carry Out Reference Checks (By a Third Party Company)
· Carry Out Basic Credit Checks
· Collecting First Months’ Rent and Deposit
· Drafting and Signing of Tenancy Agreement
· Registering Deposit (If Required)

Fees for this service is 2 weeks of the monthly rent.

Rent Collection

As per introduction only, plus the following:

· We Collect Rent from the Tenant and Transfer to Landlord’s Account

Fees for this service is 2 weeks of the monthly rent for finding tenant and 6% of the monthly rent.

  • Home
  • Home
  • Home

Additional Services

We also have a wide range of additional services available if requested. Please note that all fees are taken in advance.

Tenancy Agreement - £125

Blank Tenant Agreement - £75

Basic Credit Check - £50 per applicant

Full Credit Check (Includes Employer Reference and Previous Landlord Reference, if Declared by tenant) - £75 per Applicant

Rent Guarantee and Legal Protection from a Third-Party Company (e.g., Homelet) - Starts from £350 with One Month Excess (Includes Basic Credit Check)

Rent Guarantee and Legal Protection from third party company (e.g. Homelet - Starts from £400.00 without excess (includes full credit check)

Property Inspection/Survey Letter - £100 (Property Visit Required)

Check-In Inventory – from £75 - £200 (Depending On the Property Size)

Check-Out Inventory – from £75 - £200 (Depending On the Property Size)



Landlord's Insurance from HomeLet
Tenant's Insurance from HomeLet

Please contact us with any questions or comments using the information below. We look forward to hearing from you.
Thank you!


Privacy Policy

Privacy Policy
This Privacy Policy applies to Dwelling Estates Ltd. (along with all subsidiaries, affiliates, successors and assigns thereof, referred to hereinafter collectively as “Dwelling Estates Ltd”, "we", "our" and/or "us"), our websites and services. Dwelling Estates Ltd knows that you care how information about you is used and shared, and we appreciate your expectation that we will do so carefully and sensibly.

By visiting this or another Dwelling Estates Ltd website displaying this Privacy Policy or a link thereto (a "Website", or collectively the “Websites”), or by otherwise interacting with Dwelling Estates Ltd you agree to accept the practices described in this Privacy Policy. This Privacy Policy is further subject to the Dwelling Estates Ltd Services Agreement related to the Dwelling Estates Ltd services you utilise and/or purchase. For questions on this Privacy Policy please contact our team via the contact information found on this Website.

Dwelling Estates Ltd values your privacy and is dedicated to protecting your personal information and providing you with notice about what personally identifiable information we collect and how it is used, what choices you have regarding the collection, use and distribution of that information, the security procedures we implement to protect that information and what access you may have to correct any inaccuracies in the information we have collected from you.

What Information Is Collected
We receive and store any information you enter on our Websites or give us in any other way, such as via telephone, electronic mail, online or otherwise. For example, this information may be collected when you contact us for customer support.

Here are the types of information we gather:

Contact Information: We collect and retain personal contact information that you submit to us voluntarily and this includes, but is not limited to, your name, mailing address, web address, telephone number, and e-mail address. This information may include your full name, mailing address, phone number, email address, and, where provided, your fax number. Such contact information may be used, for example, to communicate with you when necessary with respect to transactions. Additionally, we may collect contact information provided to us during any correspondence relating to customer support, as well as in connection with products and services offered on our Websites.

Financial Information: We collect and retain certain financial information from when you purchase our products and services. For example, when you sign up for any other product or service through Dwelling Estates Ltd, we require you to provide a credit card number and billing address before we will process that application. We will not sell, share or rent any financial information collected from you except as disclosed in this Privacy Policy or as necessary to fulfil any order for our products or services.

Demographic Information: We may collect and store anonymous demographic information (such as your postcode, gender and age), and use this data to tailor your experience on our Websites, provide content that we think you might be interested in, perform general improvements to the Websites, and display the content according to your preferences. Such demographic information may be shared with partners, market researchers and other third parties on an aggregate, non-personally identifiable basis. No personally identifiable information will be linked to such aggregated demographic information that is shared with third parties.

Other Information: We collect and store certain types of information whenever you interact with us. For example, our servers track the type of web browser you are using and the page from which you link. Additionally, we log IP addresses (a unique number assigned to every computer on the Internet) in order to improve security, analyse trends and administer the Websites. We may track your movement within the Websites, the third-party website pages from which you were referred, access times and browser types. We use this information to gauge the effectiveness of our Websites, track information for statistical purposes and to improve the products and services we provide. We collect this information to better develop a sense of what services our customers need and identify areas of improvement to the Websites. We may use such information for marketing purposes, and to send information to you that we believe might be of interest. In addition, such information may be shared with partners, market researchers and other third parties on an aggregate, non-personally identifiable basis. No personally identifiable information will be linked to such aggregated information shared with third parties.

We may supplement the information you provide us by acquiring publicly or commercially available information as available in the public domain or from third parties, for instance, to verify your address or to update your information and to create a profile of your preferences. We tie your personally identifiable information to information in the profile, in order to improve the content of the Websites for you or to inform you about products or services that we think will be of interest to you. From time to time, we may also ask you to participate in surveys or other communications conducted by us or third parties designed to help us improve the Websites or the products or services we provide.

Cookies: The Websites use “cookies” such purposes as enhancing your online experience by making it easier for you to navigate through the Websites and making certain features work better. Cookies are text files which are commonly deposited by websites on a user's hard drive when the user visits a website. The file identifies a user's computer and can record the user's preferences and other data about the user's website visit. We do not extract information about individual users during this process. Your web browser may enable you to disable cookies, but please note that certain services may not function correctly without it and your experience on our Websites may be hindered.

Third Party Cookies: We may use third-party advertising companies to serve ads on our behalf across the Internet. These companies may collect and use information about your visits to this and other websites and your interaction with our products and services in order to provide advertisements about goods and services of interest to you. However, no personally identifiable information (such as your name, address, email address or telephone number) will be connected with such information. They may use information about your visits to this and other websites to target advertisements for goods and services and may be used to keep track of user response to each advertisement. These targeted advertisements may appear on our Websites or on other sites that you visit. The anonymous information is collected through the use of a pixel tag or cookies, which are industry standard technologies used by most major websites. If you do not want such companies to collect this information you may opt-out.

To learn more about the use of this information or choose not to have this information used by certain third-party advertising partners, please visit the Network Advertising Initiative at http://www.networkadvertising.org/choices. Please note that if you delete your cookies, use a different browser, or buy a new computer, you will need to renew your opt-out choice.

Web Beacons: The Websites may contain electronic images (called a "single-pixel GIF" or a "web beacon") that allow a website to track the effectiveness of marketing campaigns. No personally identifiable information will be transmitted via web beacons.

Telephone Recording and Monitoring: To ensure Dwelling Estates Ltd customers receive quality service, Dwelling Estates Ltd selects phone calls for recording and/or monitoring. These calls, between Dwelling Estates Ltd customers (or potential customers) and employees, are evaluated by Dwelling Estates Ltd representatives. This is to guarantee that prompt, consistent assistance and accurate information is delivered in a professional manner. In contacting Dwelling Estates Ltd creating an account with Dwelling Estates Ltd, or by otherwise utilising any Dwelling Estates Ltd products or services, you hereby consent to any such call recording and/or monitoring.

How Personal Information Is Used
Our Use: We receive and store any personal information you enter on our Websites or give to us voluntarily in any other way and may use it to contact you from time to time. We take steps designed to ensure that only the employees who need access to your personal information to fulfil their employment duties will have access to it. By registering on a Website and providing your telephone number, you agree that this action constitutes a purchase, enquiry and/or application for purposes of telemarketing laws. Regardless of the fact that your telephone and/or cell number may be listed with the TPS, you are providing your express written consent to receive future information (including telemarketing) about products and services from us and/or our affiliates, and you hereby agree and consent to our contacting you using the information you have provided and will provide to us. This means we may contact you by e-mail, phone and/or cell number (including use of automated dialling equipment and/or pre-recorded calls), text (SMS) message, social networks or any other means of communication that your wireless or other telecommunications device may be capable of receiving (i.e. video, etc.). We may also send you information or offers from time to time to the postal address or email address we have on file (as further outlined in this Privacy Policy). You further acknowledge that you are not required to agree directly or indirectly or enter into an agreement regarding our telemarketing efforts as a condition of purchasing any goods or services from us or our affiliates.

Electronic Mail: From time to time, Dwelling Estates Ltd may use your personal information to contact you by electronic mail concerning our services. These communications are often intended to inform you of important information regarding your account, or about general services provided by Dwelling Estates Ltd and/or its affiliates. If you do not want to receive email from us or our affiliates regarding new services, please click the "unsubscribe" link which is included at the bottom of any email you receive from us. However, in order to fulfil our service obligations to you, we will continue to send you emails regarding your account administration, as well as any necessary information, such as renewal notices and instructions. By providing us with your email address you consent to receiving communications from us electronically and all notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

Service Related Uses: We may use your personal information to contact you about the goods or services you have purchased from us, or for other purposes in which you have expressed an interest, for example, if you have contacted customer service or made an enquiry. We will also provide you with service and account related announcements. For instance, if the delivery of a service or product is delayed we might send you an email, or other message, or if there is some service issue with something you might have ordered. Generally, you may not opt-out of these communications, which are not promotional in nature. If you do not wish to receive them, you have the option to cancel your services with us.

Protection of Dwelling Estates Ltd and Others: We may release account and other personal information when we are required to do so by law, court order, subpoena or other government or law enforcement authority or regulatory agency, including ICANN, in order to enforce or apply our Services Agreement or other agreements, or when we believe in good faith that disclosing this information is necessary or advisable, including for example, to protect the rights, property, or safety of Dwelling Estates Ltd, our users, or others. This includes exchanging information with other companies and organisations for fraud protection, credit risk reduction or other similar purposes. Sites Other Than Dwelling Estates Ltd, Dwelling Estates Ltd has no control over and is not responsible for the privacy policies or information gathering practices of other websites, including those to which we may link and those which may link to us. We strongly recommend that you review the privacy policies of every online service you use before submitting any personal information and direct any concerns to the site administrator of that website.

How Long We Keep Your Personal Data.
We keep information only for as long as we need it to provide you services, manage our business or as required by law or contract. Where you have a contract with us, we will retain your data for the length of the contract, and will further retain that information for a time period consistent with our legal or regulatory responsibilities, after you terminate all your services with us to resolve disputes, enforce our relevant Service Agreement, and to adhere to the technical and legal requirements and constraints related to the security, integrity and operation of the Sites. If you have any questions about how long we will keep your specific data, please contact us.

How We Keep Your Personal Data Safe.
We work to protect the security of your financial information during transmission by using Secure Sockets Layer ("SSL") software, which encrypts the information you input on the Site. However, no method of transmission over the Internet or method of electronic storage is completely secure and we cannot guarantee its absolute security. You can further help to ensure your security by taking a few simple precautions. For instance, it is important to protect against unauthorised access to your computer, and to be sure to sign off when you are finished using a shared computer.

Limitation Of Liability
Dwelling Estates Ltd assumes no responsibility or liability with regard to any theft, loss, alteration or misuse of personal or other information lawfully provided by Dwelling Estates Ltd to third parties, or with regard to the failure of any third party to abide by this privacy policy or such third party.

Contacting Us.
If you have questions or concerns regarding this Privacy Policy, you can contact us by writing to us at info@dwellingestates.co.uk or by mail at 497A High Road, Ilford, Essex, IG1 1TZ.